Steward Umuahia

Who we are

 EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

CUSTOMER EXPERIENCE:  We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.

QUALITY: We strive to improve our customers' health, families, and community. We will continuously improve our quality to provide health care services according to the best available science.

SAFETY: We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

STAFF ENGAGEMENT: We invest in the well-being, training, and development of our staff.

FINANCIAL STEWARDSHIP: We work to reduce waste and maximize value to our customers, investors, and partners.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

MISSION OBJECTIVE

The Operations (Facilities) unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organisation’s mission through resource planning, coordination, and management to support the organisation's internal and external stakeholders.

The Steward is responsible for all aspects of cleaning services of all EHA Clinics’  facility areas as assigned. The Steward works with the facility team to ensure inventory and restock of all service items, linens, toiletries and other supplies necessary. S/he works together as a team to accomplish the task of maintaining a safe, efficient and enjoyable workplace.

  DUTIES AND RESPONSIBILITIES

                      PROVIDE ROUTINE SUPPORT

PURPOSE

• Ensure compliance with company regulations and established internal policies and guidelines.
• Transport employees and other individuals as directed in a safe and responsible manner.
• Shuttle transportation for campaigns, driving patients in an ambulance, projects, airports, and distribution runs.

                                 AWARE

ENGAGEMENT

• Report all safety, security, and driving incidents to the supervisor immediately, where possible. Present a professional demeanour at all times and approach others in a tactful manner.
• Maintain a professional and friendly approach to management, supervisors, and colleagues.

                        CONSISTENT REPETITION

DELIVERY

• Maintain schedules of pick-up and drop-off assignments. Ensure that all relevant notification procedures are followed during absence from work. Frequently travel between company worksites.
• Ensure vehicles are in a proper and safe condition prior to use. Reports any damages or mechanical malfunctions and provides recommendations for repairs. Keep assigned vehicles clean, free from damage, and in acceptable condition consistently.
• Ensure routine check-up of vehicles and comply with relevant laws and company policies regarding the use of mobile phones, smoking in company vehicles, and/or the use of prohibited equipment whilst on duty.

TARGETED SPECIALIZED KNOWLEDGE

• Completion of Secondary School
• Proficiency in the English language  essential to understanding written and spoken instruction.
• Knowledge of basic maintenance process

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.