Job Title | Senior Officer, Facility |
Department Reports to | Facility and Fleet Operations Manager |
Based in | Maiduguri, Borno State |
Who we are
EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.
Mission Statement
We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.
Core Values
Customer Experience: We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.
Quality & Safety: We strive to improve the health of our customers, their families, and our community. We will continuously improve our quality to provide the best available healthcare services according to the best available science.
We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.
Our People: We invest in the well-being, training, and development of our staff.
Financial Stewardship: We work to reduce waste and maximize value to our customers, investors, and partners.
Impact: Ensure healthy lives and promote well-being for all at all ages: improved access, affordability, and quality of life.
Our services:
- Medical Services
- Research and Informatics
- Pharmacy
- Laboratory & Diagnostics
- Community Health (REACH Program)
- Telehealth and Telemedicine
Mission Objective
The Operations Facilities unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organization’s mission through resource planning, coordination, and management to support the organization's internal and external stakeholders.
The senior officer facility supports the facility coordinator to plan, direct, coordinate, and control all facility maintenance. The role ensures proper safety, sanitation, and mechanical functions for the facility including; grounds and equipment.
Duties And Responsibilities
PURPOSE
- Performs daily walk-about the facility and reports findings to the Facility supervisor. Ensure safety practices are followed throughout the facility.
- Provides reports on facility operations to the team. Provide administrative support to the facility team.
- Maintain physical space, ensuring a safe, clean, and functional environment.
ENGAGEMENT
- Inform team on issues which impact on the facility/machines and processes to meet established quality expectations/standards.
- Supervision of vendors during maintenance works
- Communicate with other teams to gather data relevant to support the work tools and appliances.
DELIVERY
- Monitors facility supplies and stock level for replenishment.
- Maintain thorough knowledge of and monitor proper equipment use. Assists in ensuring adherence to Standard operating procedures (SOPs) of the department and Organisation at large.
- Involved in asset tagging and logistics operations.
Targeted Specialized Knowledge
- Minimum of Bachelor’s degree in Civil, Electrical or Mechanical Engineering, Management or any related field
- At least one year post-NYSC-related experience
- Proficiency in Google Suite.
- Knowledge of project and task management tools is an added advantage.
Remuneration
EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.
Key Areas of Note
Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
Key Skills and Attributes
- Hold Computer literacy
- Excellent Communication and Customer Service
- Caring, Compassionate, Dedicated and Professional
- Working Under Pressure
- Humane, Empathetic and Supportive Bedside Manner
- Leadership and Teamwork
- Problem solving and Initiative
- Time Management and Organization
- Attention to Detail
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.