Learning and Development Manager

Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

CUSTOMER EXPERIENCE:  We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.

QUALITY: We strive to improve our customers' health, families, and community. We will continuously improve our quality to provide health care services according to the best available science.

SAFETY: We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

STAFF ENGAGEMENT: We invest in the well-being, training, and development of our staff.

FINANCIAL STEWARDSHIP: We work to reduce waste and maximize value to our customers, investors, and partners.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

Mission Objective 

The Continuous Improvement Office at EHA Clinics is dedicated to cultivating a culture of innovation, excellence, and professional growth. The Learning &

Development (L&D) Manager plays a pivotal role in driving the business development and revenue growth for the L&D function. This role focuses on

creating innovative and business solutions to develop and deliver impactful training curriculum and programs, build strategic partnerships, and position the L&D department as a key contributor to organizational growth.

       Duties  &  Responsibilities 

 PURPOSE

• Develop a strategic roadmap for the L&D department to ensure alignmentwith organizational goals while prioritizing revenue growth and business expansion.
• Identify and capitalize on market opportunities to establish the L&D function as a revenue-generating business unit.
• Utilize entrepreneurial skills to design innovative solutions and businessmodels that enhance the competitiveness of the L&D department.

ENGAGEMENT

• Build and maintain strong external partnerships to expand the reach and impact of the L&D business offerings.
• Collaborate with internal teams and external stakeholders to drive the success of L&D initiatives.
• Act as a key advocate for the L&D department by promoting its services to potential clients and organizational leadership.
• Represent the organization in external forums to showcase the L&D unit's capabilities and achievements.

DELIVERY

• Leverage advanced technological tools and platforms to deliver cutting-edge training programs.
• Create and oversee the development of e-learning modules, virtual training sessions, and blended learning solutions to meet diverse needs.
• Monitor global trends in learning technologies to continuously innovate and improve L&D offerings.
• Oversee the development of training curriculum and materials, ensuring they align with organizational priorities and client needs.
• Deliver high-quality leadership development programs and coordinate technical training sessions to enhance workforce capabilities.
• Analyze training outcomes and leverage data insights to improve program effectiveness and demonstrate business impact.
• Ensure all L&D initiatives comply with industry standards and professional

      development requirements.

          Targeted Specialized Knowledge  

• Bachelor’s Degree in Education, Business Administration, or a related field; a Master’s degree is preferred.
• Certifications in Learning & Development, Training Management, or entrepreneurship-related disciplines are preferred.
• Minimum of 5 years of progressive experience in L&D, business development, or related fields.
• Proficiency in e-learning platforms, content management systems, and data analysis tools.
• Strong entrepreneurial mindset with a focus on innovation and revenue

      growth.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc. Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.