Facility Supervisor - Kano

Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

Customer Experience: We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.                                                                                                                          

Quality & Safety: We strive to improve the health of our customers, their families, and our community. We will continuously improve our quality to provide the best available healthcare services according to the best available science.  

We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

Our People: We invest in the well-being, training, and development of our staff.

Financial Stewardship: We work to reduce waste and maximize value to our customers, investors, and partners.

Impact: Ensure healthy lives and promote well-being for all at all ages: improved access, affordability, and quality of life.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

Mission Objective 

The Operations (Facilities) unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organisation’s mission through resource planning, coordination, and management to support the organisation’s internal and external stakeholders.

The Facility supervisor performs, plans, directs, coordinates and controls all facility maintenance to ensure proper safety, sanitation and mechanical functions for the facility including; grounds and equipment. The Facility coordinator is responsible for the overall facility coordination, managing all building and equipment maintenance.

          Duties  &  Responsibilities 

 PURPOSE

• Drafts and Implement preventive maintenance schedule for buildings and equipment. Ensuring Effective Space management and work station allocation
• Supervises and manages work in progress and upon completion, ensures compliance with project plans and specifications and acceptable Standard.
• Ensure uptime of critical equipment both medical and non medical.
• Conducts routine inspection on all structural, plumbing, electrical, equipment and related systems, to ensure they are functioning and available. 
• Ensures availability of Utility supplies such as diesel, water, electricity, spares parts.

ENGAGEMENT

• Recommend remedial measures to address issues related to the facility to improve work standards.
• Identify issues/challenges found from project/facility monitoring.
• Responsible for managing vendor deliverables.
• Ensure invoices are processed and follow up for payment. Sending monthly reports on facility management and performance.

DELIVERY

• Execute budget compilation and implementation.
• Monitors the facility’s Key Performance Indicators (KPI). And coordinate emergency preparedness programs.
• Ensures adherence to Standard operating procedures (SOPs) of the department and Organisation at large. Ensures adherence to safety and security
• standards/protocols throughout the facility.

          Targeted Specialized Knowledge  

• B.Sc in Civil, Electrical or Mechanical, Engineering, Facilities, Management or any related field
• Excellent written and verbal communication skills
• Proficiency in Google Suite, with exceptional knowledge of Google Sheet and Google Slides.
• Excellent time management skills and ability to multitask and prioritise work.
• Knowledge of project and task management tools such as Asana, Redbooth
• At least 4 years’ working experience in the field. Certification in Facility
• Management and Project Management is preferred.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc. Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.