Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

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Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

Customer Experience: We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.                                             

Quality & Safety: We strive to improve the health of our customers, their families, and our community. We will continuously improve our quality to provide the best available healthcare services according to the best available science.  

We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

Our People: We invest in the well-being, training, and development of our staff.

Financial Stewardship: We work to reduce waste and maximize value to our customers, investors, and partners.

Impact: Ensure healthy lives and promote well-being for all at all ages: improved access, affordability, and quality of life.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

                   MISSION OBJECTIVE

EHA Pharma department is committed to providing high quality and cost-effective products and services to our valued partners and customers in line with our organization’s mission and vision.

                    Duties And Responsibilities            

 PURPOSE

• Take end-to-end ownership of pharmaceutical supply chain operations from procurement through to last-mile distribution, ensuring all transactions comply with regulatory requirements and reflect best practices across the supply chain.
• Apply deep pharmaceutical and supply chain knowledge to proactively identify process gaps, drive efficiency improvements, and reduce error rates across logistics and warehousing operations.
• Lead demand and supply forecasting processes to underpin operational planning, resource allocation, and customer satisfaction targets, translating data into actionable supply decisions.
• Develop, own, and continuously refine inventory management and distribution strategies that reduce waste, control costs, and guarantee the consistent availability of high-demand pharmaceutical products.
• Anchor strategic decision-making with reliable, complete, and audit-ready documentation, ensuring that supply chain data integrity supports leadership visibility and organizational accountability.

 ENGAGEMENT

• Lead the integration of procurement strategies across functions, serving as the primary coordination point between finance, operations, and logistics to ensure procurement activities actively advance organisational objectives, not just departmental ones.
• Own corporate client and vendor relationships at a strategic level, driving negotiations, managing performance expectations, and ensuring seamless system integration that deepens long-term partnership value.
• Develop and manage a high-performing supplier network through structured vendor assessment frameworks, ensuring quality, delivery, and service standards are consistently upheld, and supply chain risks are proactively managed.
• Lead inventory accuracy and quality assurance coordination, partnering with the QA team not just to resolve issues, but to establish processes that prevent recurrence and maintain product integrity across the supply chain.

 DELIVERY

• Accountable for contract compliance and on-time delivery performance, owning the full vendor contract lifecycle, including review, filing, shipment scheduling, and real-time tracking against agreed SLAs.
• Drive a culture of order fulfillment excellence, setting the standard for accuracy, speed, and customer satisfaction across the distribution operation, and escalating or resolving gaps before they affect clients.
• Lead resolution of supplier invoice discrepancies with urgency and precision, maintaining financial accuracy while protecting vendor relationships; continuously optimize procurement workflows covering requisitions, specifications, quotations, and purchase orders.
• Establish and maintain a proactive client communication standard, ensuring stakeholders receive timely, accurate, and decision-ready updates on transaction and service statuses, reducing downstream uncertainty.
• Champion regulatory compliance and ethical procurement as non-negotiables across all supply chain activity, embedding legal and organizational standards into day-to-day operations and driving data-informed performance reviews that surface improvement opportunities.

                Targeted Specialized Knowledge

• A bachelor's degree in Pharmacy is mandatory.
• An advanced degree in supply chain management, logistics, or a related field is an added advantage.
• 2 to 4 years of progressive experience in the pharmaceutical supply chain, medicine logistics, or a directly related field, with demonstrated ownership of operational processes.
• Proficiency in supply chain software and ERP systems; hands-on experience with inventory management platforms preferred.
• Strong proficiency in Google Suite and Microsoft Office Suite; familiarity with project management tools such as Asana or equivalents.
• Excellent organizational and planning capabilities, with a high degree of attention to detail and structured problem-solving skills.
• Strong interpersonal and communication skills, able to coordinate effectively across departments, vendors, and clients without direct line authority.
• Demonstrated ability to manage multiple concurrent workstreams, prioritize effectively, and maintain quality under pressure.

Remuneration: 

NGN 330,00 monthly gross. 

Benefits 

• Health Coverage Benefit 
• Performance Bonus
• 13th Month
• Annual Skills Assessment

Key Areas of Note

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

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Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. 

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